Privacy Policy for Breezy Hill Ortho Group LLC

Effective Date: December 10, 2024

At Breezy Hill Ortho Group LLC, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide in compliance with A2P 10DLC (Application-to-Person 10-Digit Long Code) messaging requirements and other applicable privacy laws.

1. Information We Collect When you interact with us, we may collect the following types of information:

Personal Information: Name, phone number, email address, and other contact details you provide when booking appointments, filling out forms, or communicating with us. Health Information: Details related to your orthodontic treatment, as necessary for providing our services. Technical Information: Device type, IP address, and metadata when you interact with our website or messaging services.

2. How We Use Your Information

We use your information to:

Provide orthodontic services and manage your treatment. Communicate appointment reminders, updates, and promotional messages via A2P 10DLC messaging. Respond to inquiries and provide customer support. Improve our services and tailor our communications.

3. A2P 10DLC Compliance In compliance with A2P 10DLC requirements, we:

Obtain your explicit consent before sending promotional or transactional messages. Provide clear instructions for opting out of messages at any time. Use your information solely for approved and disclosed purposes. Ensure messages are relevant and non-intrusive.

4. Sharing Your Information We do not sell your personal information. We may share your information with:

Service Providers: Third-party vendors assisting in appointment scheduling, messaging services, and payment processing. Legal Authorities: When required to comply with legal obligations or protect our rights.

Disclaimer:
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security We implement robust security measures to protect your personal information, including:

Encryption for data transmission. Secure servers and restricted access to authorized personnel. Regular monitoring for potential vulnerabilities.

6. Your Rights You have the right to:

Access and request a copy of your personal information. Correct inaccurate or incomplete information. Withdraw consent for promotional communications. Delete your personal data, subject to legal or contractual obligations.

7. Opt-Out of Messaging You may opt-out of receiving A2P 10DLC messages by replying "STOP" to any message. For assistance, reply "HELP" or contact us directly at (301) 857-9096.

8. Updates to This Privacy Policy We may update this Privacy Policy to reflect changes in our practices or regulatory requirements. Any updates will be posted on our website with the effective date indicated.

9. Contact Us If you have questions about this Privacy Policy or our data practices, please contact us at:

Breezy Hill Ortho Group LLC

3905 National Dr, Ste 340,

Burtonsville,

MD

20866

(301) 857-9096

[email protected]

Thank you for trusting Breezy Hill Ortho Group LLC with your personal information. We are committed to ensuring your privacy and security.